Terms of service.

General:

1. Smartlec's operational hours are from 8:00 AM to 4:30 PM, Monday through Friday. Any work conducted outside these hours will be considered out of hours, potentially incurring additional charges.

2. Smartlec's estimates are valid for a period of 30 days; after this timeframe, a new quotation will be necessary.

3. Any modifications or additions to the order must be submitted in writing and will be priced accordingly.

Payments:

1. For orders exceeding £1000, a 30% deposit is required prior to the commencement of work.

2. An additional 30% payment is due upon the completion of the first fix works; failure to make this payment will result in a halt of further work.

3. Smartlec reserves the right to postpone work until the deposit is received.

4. Smartlec provides a five-year workmanship guarantee, which will be included in all certifications issued upon project completion.

Warranty/guarantee:

1. A one-year warranty is offered on all materials supplied by Smartlec.

2. No warranty is provided for materials supplied by the customer.

3. Smartlec will not extend any warranty if the work is interfered with by other trades or customers.